FAQ

Yes, our rural house has a private parking for clients.

Yes, it offers disabled access and adapted rooms. For specific inquiries, we recommend calling ahead to confirm.

Yes, but the price of cots is not included in the total price and has to be paid separately during the stay. The number of cots allowed depends on the option you choose.

No, unfortunately we do not allow pets in our accommodation.

You can check-in at O Retiro do Conde from 4:00 p.m. to 9:00 p.m. (for Check In outside these hours, consult) and check-out until 12:00 p.m.

At O Retiro do Conde we accept these cards: Mastercard Maestro, Mastercard and Visa. In addition, it reserves the right to temporarily charge an amount prior to entry. That is, once the reservation is confirmed, 40% of the total reservation can be charged.

In case of cancellation of the reservation, you will have the right to a refund of the amounts that have been paid, with the compensation that results from applying the following percentages to the amount of the advance payment required:

  • 5% if the cancellation is made more than 30 days in advance.
  • 40% if the cancellation is made 30 days or less and more than 15.
  • 60% if the cancellation is made with 15 days or less and more than 7.
  • 100% when you do it 7 days or less in advance.

The staff speaks multiple languages, including Spanish, Portuguese, English, and German.

The clients of O Retiro do Conde will be able to enjoy during their stay a breakfast with a very good score. The breakfast options are:

  • Mainland.
  • Vegetarian.

Its spacious rooms have a private bathroom, Wi-Fi, television and heating.

Yes, we have rates with up to 10% discount for long stays, so you can come and rest for a while with us.

Yes, we have work tables in the rooms, fiber optics, access to the A-52 motorway, 2 min. from the house and private parking. In addition, our conference and event rooms are designed to offer maximum comfort and versatility.

At O Retiro do Conde we offer you an idyllic space to celebrate weddings, baptisms, communions, business dinners and family reunions. O Retiro do Conde has a fantastic estate in Vilaza with 4,000 square meters of gardens with different atmospheres, hundred-year-old trees, arbors and details that will give the event a stately air.

Yes, we have a total of three vouchers with different themes and experiences designed for you, from a historic wine tourism visit to a walk along the Vía de la Plata. You can choose what best suits what you are looking for.

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